Privacy Policy

A LEGAL DISCLAIMER

Eliax Ltd. (referred to as “Eliax,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, www.eliaxmedical.com (the “Website”).

OUR PRIVACY POLICY - THE BASICS

1. Information We Collect

We collect different types of information to provide and improve our Website, including:

1.1 Personal Information You Provide to Us

When you contact us via the Website’s contact form, email, or other communication channels, we may collect your name, email address, phone number, company name, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our Website, we may collect information about your device and browsing behavior, including:

IP address
Browser type and version
Operating system
Referring URLs
Pages visited and time spent on our Website
Cookies and similar tracking technologies (see Section 5).

1.3 Third-Party Information

We may receive information about you from third-party analytics services, advertising networks, or social media platforms if you interact with our content on those platforms.

2. How We Use Your Information

We use the information we collect for purposes including but not limited to:

Providing, maintaining, and improving our Website.
Responding to your inquiries and providing customer support.
Sending marketing communications with your consent.
Conducting analytics and research to better understand user behavior.
Ensuring the security and functionality of our Website.
Complying with legal obligations and protecting our legal rights.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted service providers who assist us in operating our Website and providing services to you, such as hosting, analytics, and customer support.

3.2 Legal Obligations

We may disclose information to comply with applicable laws, regulations, legal processes, or governmental requests.

3.3 Business Transfers

In the event of a merger, sale, or transfer of assets, we may transfer information to the acquiring entity.

4. Your Rights and Choices

4.1 Access and Correction

You have the right to access and correct the personal information we hold about you.

4.2 Opt-Out of Marketing

You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

4.3 Data Deletion

You may request the deletion of your personal data by contacting us at our contact form.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These may include:

Essential Cookies: Necessary for the Website to function.
Performance Cookies: Help us understand how users interact with our Website.
Targeting Cookies: Used to deliver relevant advertising.

You can manage cookie preferences through your browser settings. Note that disabling cookies may impact Website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction.

7. International Data Transfers

As a UK-based company, your information may be transferred to and processed in countries outside of your location. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

8. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Please review it regularly to stay informed about how we handle your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

Eliax Ltd.
71-75 Shelton Street
Covent Garden
London, United Kingdom
WC2H 9JQ